Support

Technical Support - Unmatched In The Industry

We pride ourselves in providing the best support in the industry. Our support team will always be there with a comprehensive set of cutting edge tools, such as remote desktop support, to ensure you are always up and running.

When you call support, you will not be left on hold for extended periods of time. Your time is too valuable for that.

Direct Phone Support:

8am to 5pm EST. We have no voice mail during these times, you will talk to an actual person when you call.

Emergency Phone Support:

24 Hours A Day, 7 Days A Week, Every Day Of The Year. Yes, Every Day! Leave a detailed message and we will call you back as soon as possible.

Online Help:

GiftLogic has Contact Sensitive Help. This means, when you click "Help" in GiftLogic, where ever you are in the software, it will automatically open the Help file to the page you need.

Email Support:

An easy and convenient way to receive a response to your support questions.